Reference

Terms and Conditions for Your alaxsis17 Account

These terms set out the rules that apply when you open an account, make deposits via DANA, OVO, or GoPay, and access any part of the platform.

Account eligibility appliesDANA · OVO · GoPay coveredJurisdiction-dependent accessAccount holder responsibilityUpdates notified via account

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What These Terms Cover and How They Apply

alaxsis17 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on alaxsis17, you agree to these terms in full. They govern how your account is opened, verified, and closed; how deposits and withdrawals are processed through DANA, OVO, and GoPay; and how disputes are handled. We may update these terms when our

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services change — when that happens, we post a notice inside your account dashboard before the new version takes effect. Continued use after the effective date means you accept the revised terms. These terms do not override applicable local law. Where a provision conflicts with Indonesian
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consumer regulation, local law takes precedence. Eligibility to use the platform depends on your region and whether access is permitted under local law where you are located. Players in Semarang and other Indonesian cities access the platform under the same terms, subject to regional availability. Your
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account is personal and non-transferable. Sharing login credentials or allowing a third party to operate your account is a breach of these terms and may result in account suspension pending review.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account, our support team handles terms-related queries through the channels below. We aim to respond to account and policy questions within one business day. For urgent account access issues, live chat is the fastest path.

Live Chat Available directly from your account dashboard. Use this for urgent account access questions or to flag a terms dispute that needs fast attention.

Email Support Send detailed terms or account queries to our support address listed in your account settings. Include your account ID for faster handling.

Help Centre Our help centre covers common terms questions — account eligibility, payment rules, and what happens when terms are updated.

ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Your account security and the integrity of your transaction history are handled through several layers of verification. When you register, we verify your identity before processing any withdrawal — this step protects both your funds and the platform. Session data is encrypted in transit, and your payment details for DANA, OVO, and GoPay are never stored on our servers in plain form. If you believe your account has been accessed without your permission, contact support immediately via live chat so we can freeze the account and investigate.

Data Retention

We retain account and transaction records for as long as required by applicable law and our internal audit policy. You may request a summary of your data via support.

Cookie Use

We use session cookies to keep you logged in across your mobile browser and to remember your preferred payment method between visits.

Account Changes

To update your registered email, phone number, or linked wallet, submit a verified request through account settings. Changes take effect after identity re-verification.

Terms Update Notice

When these terms change, we send a notification to your registered contact before the new version is active. You can review the change log in your account dashboard.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering your rights, your account, and how to get things resolved.

These terms apply to every person who opens an account on alaxsis17. Access depends on local law and is available only in eligible regions where the platform is permitted.

We update terms when our services change, but we always notify you inside your account before the new version takes effect. Continued use after that date means you accept the update.

A breach — such as sharing your account or attempting fraudulent transactions via DANA, OVO, or GoPay — may result in account suspension. We review each case before taking permanent action.

Contact support via email or live chat with your account ID. We will provide a summary of the personal data and transaction records we hold for your account.

If you do not accept a revised version of these terms, you should stop using the platform and contact support to close your account and arrange any pending withdrawal.

The core terms are the same for all accounts. Each payment method has its own transaction verification steps, which are shown at the point of deposit or withdrawal.

Terms and Conditions for Your alaxsis17 Account

How to Reach Us About These Terms

How We Protect Your Account and Data

Data Retention

Cookie Use

Account Changes

Terms Update Notice

Common Questions About These Terms

01 Who do these terms apply to?

02 Can alaxsis17 change these terms without notice?

03 What happens if I breach these terms?

04 How do I request a copy of my account data?

05 What if I disagree with a terms update?

06 Are these terms different for DANA, OVO, and GoPay users?

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